Can I get a VAT invoice? Courtney McTighe May 01, 2019 06:27 Updated Follow The order confirmation email sent at the time of purchase can be used as a VAT invoice. Contact our Customer Happiness team if you need the order confirmation email resent for your VAT invoice. Related articles Tracking says my package was delivered, but it's not here. What is the estimated transit time per shipping method? DHL tracking is frozen or isn't showing progress. Tracking says my order is being delivered back to the shipper. What can I do? Do I need to pay for import/customs fees or taxes for my international order?