Tracking information for USPS, UPS, DHL and/or Asendia can take 24 - 48 hours to update after the shipping label has been created. If your tracking information has not updated and it is within this 24 - 48 hour window, you should see progress in the tracking very soon. If tracking is not updating and it is after this time period, depending on the volume of packages being shipped through USPS and FedEx, tracking updates may be delayed as the package is in transit to its destination.
Here are direct links to the tracking websites for USPS and FedEx to check the status of your shipment:
If your tracking information has not updated for more than 3 days, contact our Customer Happiness team and we will do what we can to locate your package.