Shipping & Delivery
International Shipping
- Why is a product in my order shipping later?
- How long before my international order ships from your warehouse?
- What countries do you ship to?
- Does international shipping include import/customs fees or taxes for my order?
- How is international shipping cost calculated?
- How does international shipping work and how long does it take?
Domestic Shipping
Tracking & Delivery
- What is the estimated transit time per shipping method?
- I haven't received a shipment notification email/tracking.
- My shipping information is frozen or isn't showing progress.
- DHL tracking is frozen or isn't showing progress.
- Can I get a VAT invoice?
- Tracking says my package was delivered, but it's not here.