Orders

Pre-order Campaigns

• What is a pre-order campaign and how does it work?
• When are pre-orders charged and when will it ship?
• Can I make changes (size, address, etc.) to a pre-order after it has been placed?

Edit, Cancel, Exchange

• I chose the wrong size on my order. Can I change it?
• Can I change the address on my order?
• Can I cancel my order?
• What is your return/exchange policy?

Fulfillment Concerns

• My order is damaged, defective, or incorrect.